Expressive Design

AI Interactive Guidelines

S

Chapter 3 :

One
Samsungness


Building one Samsungness

Expressive design balances consistency and adaptability :

Consistency

Unified and consistent across
brand and purchase experiences, when the brand speaks to people
(visual communication,
packaging, retail,
experience)

Adaptability

Adaptive and flexible in product
and user experience
, when the
product serves the people

(product and UX).

Expressive design

One consistent
design ethos, purpose, visions, and misson.
One Story.

Brand moments (Before Use)

Visual communication + Retail & Experience

Here, expressive design is expressed through

consistency and coherence:

 

  • A unified visual language
  • Strong brand recognition
  • Clear and confident expression of identity

 

Expression = Clarity of voice

 

Form and function follow meaning:

This shared brand meaning in the

context of purchase and experience

→ consistency

Usage moments (During Use)

Product + UX

Here, expressive design is expressed through adaptation and personalization:

 

  • Different product expressions for different people and different roles in the environment
  • Interfaces that evolve through manual personalization and through AI enabled customization

 

Expression = Relevance to the individual

 

Form and function follow meaning:

This personal meaning in the context of use

→ Adaptability


One Samsungness

One Samsungness is not achieved through uniformity, but through coherence.

1. It emerges from a clear and intentional balance:

·

Consistency where the brand expresses itself
(retail, visual communication, and experiences)

·

Adaptability where the product serves the individual (product and UX)

2. From a design perspective, this coherence is achieved through:

·

Consistent logo placement across products, ensuring immediate brand recognition

·

A shared design foundation in the user interface, combining consistent core elements with adaptive and personalized layers

·

A unified and disciplined visual language when the brand speaks, across retail, visual communication, and experiences

3. A solution “feels” Samsung, when every touchpoint (product, UX, retail, visual communication, packaging, experience) consistently delivers:

·

Functional relevance

·

Distinctiveness

·

Emotional impact — through both aesthetic expression and intelligent functionality

One brand. One Story. Many expressions. Designed for every person.